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26 Mar 2012 BE Techniques Deliver Business Results read more

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Imparta Launching New Bevahioural Economics Research

"Imparta Launching New Research into the Application of Behavioural Economics in Customer Communications”

Procter, the service and cultural change division of Imparta, in partnership with its research team (Davies Hickman Partners), is launching a new research project into Behavioural Economics and the application of ‘NUDGE’ to customer communications.

Behavioural Economics is a group of over 20 powerful behavioural techniques such as loss aversion, distinction bias, language framing and social norms – which have been proved in trials to influence people’s perceptions and decision making. (read more)

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