Imparta CCV Capability Matrix
A tool to help delegates on Imparta "Creating Client Value" (CCV) training courses.
A key component to the course is the Capability Matrix. This tool is designed to help course participants complete their CCV capability matrix.
How to use the CCV Capability Matrix
Complete the Capability Matrix by entering the capabilities you offer in the four areas (Company, Products/Services, People & Other).
NOTE: This will not need to be revised for each client. It will change only when the organization identifies a new capability.
Click on ‘Show Example’ to see a filled-in example. Then ‘Hide Example’ to return to your version.
You can save and load your Capability Matrix by using the File menu.