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tape measure

Client Impact Team

Imparta’s Client Impact Team is responsible for advising on the shape of the change process and measurement activities that ensure our clients achieve their goals.

The Client Impact Team are custodians of our powerful, modular Capability Building® System (CBS). As part of the CBS process, the business measures for the training project are identified and processes put in place to capture the relevant data.

The data captured is analysed to provide insights that include:

  • Which sales competencies underpin performance
  • Which manager coaching competencies underpin performance
  • The attributes of high performers
  • Which competencies underpin high customer satisfaction scores
  • Quantified revenue figures achieved from the training project

To have a chat with one of our Client Impact Consultants (no obligation; we like talking about this!),
please contact us.

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  • Explore your priorities

    Explore Imparta’s thinking through the lens of your business priorities

  • Estimate the impact

    Estimate the impact of Sales training to help create a business case for change

  • Design your solution

    Scope out how you could make training stick, using our Capability Building® System

  • Compare vendors

    Clarify your decision criteria & download a customised spreadsheet