Move the dial on your business metrics
In training, 20% more investment (in reinforcement and follow-though) can improve the results you achieve by 80%. The trick is to find someone who knows which 20% to add, and has the experience and energy to help you make it happen.
At Imparta, we don’t just teach customer focus; we try our hardest to live it, too. Our guiding vision is to raise the bar for a training industry that often fails to deliver. Many companies talk about reinforcement and impact, but what you get is closer to 'train and run'.
In contrast, we aim to create genuine business impact for our clients. Our strategy is to work closely with a relatively small number of clients, so that we can get to know you properly and provide the focus and attention required to move the dial on your objectives. And we have a dedicated Client Impact Team who make sure it happens.
Although we only do as much as you need, the investment of time and resources in getting it right will generally be slightly higher than for 'vanilla' training. But the returns are more than worth it. Here are some of the results we have helped our clients to achieve. You can also take a look at our library of case studies.