About Imparta

Imparta helps companies to achieve significant and lasting improvements in sales and marketing effectiveness.

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Sales Effectiveness

Rate the sales effectiveness of your own organisation. Sales Effectiveness
Download free audit tool.

Global Sales Study

Is your sales force world class? How do your salespeople compare to other companies in your segment?

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Global Sales Competency Study

Customer Insight / Customer and Market Insight

New customer insights inspire new products, services or breakthrough communications to customers, and are fundamental to business heath. Although technology has made it easier and less costly to gather information, customer insights are not revealed just by statistics.

We help companies engage the talents of their staff to generate insights, by defining what a real ‘insight’ is, providing a process that helps to generate them, and then identifying those of real value. The experience flexes rational and creative thinking skills as participants learn techniques to use in probing customer motivations and behaviours, and to become more insightful individuals.

Customer insight courses may also incorporate wider market insights, to improve understanding of a company’s positioning relative to its competitors, and the external factors that are driving market changes.

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